SIT30116 – Certificate III in Tourism

Purpose:

This course provides learners with the skills and knowledge required to perform tourism and travel operations and effectively communicate with, and provide service to customers.

Course Name: SIT30116 - Certificate III in Tourism
Course Code: SIT30116
Course Duration: The program is designed to be completed within 6 months; however, the online component is self-paced and flexible.
Training Plans: Tourism Office Operations and Coordination (Payment Plan) - $1900.00
Event Operations (Payment Plan) - $1900.00
Recognition of Prior Learning - $1000.00
Description:

On completion of this qualification, possible jobs include:

◾attraction or theme park attendant
◾booking agent
◾cellar door salesperson and guide in a winery
◾guide and salesperson in an Indigenous cultural centre
◾inbound tour coordinator
◾museum attendant
◾operations consultant for a tour operator
◾reservation sales agent for a tour operator
◾sales consultant
◾senior ride operator in an attraction or theme park
◾visitor information officer.

Assessment:

The assessment is conducted using a combination of realistic workplace tasks, projects, knowledge tests and response to case studies.

Entry Requirements:

This is an entry level qualification. You may enrol into this qualification with limited or no experience in the tourism industry, and without a lower level qualification.

Mode of Delivery:

Online, Recognition of Prior Learning (See http://mttec.com.au/rpl/ for further information), On-the-job.

Units of Competence:
CodeUnit NameType
SITTIND001 Source and use information on the tourism and travel industry Core
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITXWHS001 Participate in safe work practices Core
BSBSUS201 Participate in environmentally sustainable work practices Elective
SITTTSL001 Operate online information systems Elective
SITTTSL002 Access and interpret product information Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL006 Prepare quotations Elective
SITTTSL007 Process reservations Elective
SITTTSL008 Book supplier products and services Elective
SITTTSL009 Process travel-related documentation Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITXEBS001 Use social media in a business Elective
SITXHRM001 Coach others in job skills Elective
BSBWOR203 Work effectively with others Core
SITEEVT001 Source and use information on the events industry Core
SITEEVT002 Process and monitor event registrations Core
SITTIND001 Source and use information on the tourism and travel industry Core
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITXWHS001 Participate in safe work practices Core
BSBSUS201 Participate in environmentally sustainable work practices Elective
SITEEVT003 Coordinate on-site event registrations Elective
SITEEVT004 Provide event staging support Elective
SITTTSL001 Operate online information systems Elective
SITTTSL002 Access and interpret product information Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL006 Prepare quotations Elective
SITTTSL007 Process reservations Elective
SITTTSL008 Book supplier products and services Elective
SITTTSL009 Process travel-related documentation Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITXEBS001 Use social media in a business Elective
SITXHRM001 Coach others in job skills Elective
SITTIND001 Source and use information on the tourism and travel industry Core
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITXWHS001 Participate in safe work practices Core
BSBSUS201 Participate in environmentally sustainable work practices Elective
SITTTSL001 Operate online information systems Elective
SITTTSL002 Access and interpret product information Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL006 Prepare quotations Elective
SITTTSL007 Process reservations Elective
SITTTSL008 Book supplier products and services Elective
SITTTSL009 Process travel-related documentation Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITXEBS001 Use social media in a business Elective
SITXHRM001 Coach others in job skills Elective
Notes:

** Electives can be changed to suit your needs. Please contact us directly for more information.

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