This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
Possible job titles include:
◾bar supervisor or team leader
◾food and beverage supervisor or team leader
◾front office supervisor or team leader
◾housekeeping supervisor or team leader
◾gaming supervisor or team leader
|Course Name: ||SIT40416 - Certificate IV in Hospitality|
|Course Code: ||SIT40416|
|Course Duration: ||The time it takes to complete the RPL process varies for each applicant.|
|Training Plans: || Certificate IV in Hospitality (RPL)|
This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.
The assessment is conducted using a combination of RPL tools. These tools include a self-assessment form, third party observation report, (completed by an industry expert), a practical observation report, and an interview with your assessor. Assessment for this course is undertaken by Workskills International.
|Entry Requirements: |
To complete the RPL process in this course you must already hold the following units:
SITXFSA001 - Use hygenic practices for food safety
SITXFSA002 - Participate in safe food handling practices
|Qualification Requirements: |
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
|Mode of Delivery: |
Recognition of Prior Learning.See http://mttec.com.au/rpl/ for further information.
|Units of Competence: ||
||Manage diversity in the workplace
||Work effectively in hospitality service
||Enhance customer service experiences
||Manage finances within a budget
||Coach others in job skills
||Lead and manage people
||Monitor work operations
||Implement and monitor work health and safety practices
||Clean and tidy bar areas
||Provide responsible service of alcohol
||Operate a bar
||Prepare and serve non-alcoholic beverages
||Prepare and serve espresso coffee
||Serve food and beverage
||Provide table service of food and beverage
||Provide advice on food
||Process financial transactions
||Use hygienic practices for food safety
||Receive and store stock
** Electives can be changed to suit your needs. Please contact us directly for more information.