SIT40416 – Certificate IV in Hospitality


This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Possible job titles include:
◾bar supervisor or team leader
◾duty manager
◾food and beverage supervisor or team leader
◾front office supervisor or team leader
◾housekeeping supervisor or team leader
◾gaming supervisor or team leader
◾shift manager.

Course Name: SIT40416 - Certificate IV in Hospitality
Course Code: SIT40416
Course Duration: The time it takes to complete the RPL process varies for each applicant.
Training Plans: Certificate IV in Hospitality (RPL)

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.


The assessment is conducted using a combination of RPL tools. These tools include a self-assessment form, third party observation report, (completed by an industry expert), a practical observation report, and an interview with your assessor. Assessment for this course is undertaken by Workskills International.

Entry Requirements:

To complete the RPL process in this course you must already hold the following units:
SITXFSA001 - Use hygenic practices for food safety
SITXFSA002 - Participate in safe food handling practices

Qualification Requirements:

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Mode of Delivery:

Recognition of Prior Learning.See for further information.

Units of Competence:
CodeUnit NameType
BSBDIV501 Manage diversity in the workplace Core
SITHIND004 Work effectively in hospitality service Core
SITXCCS007 Enhance customer service experiences Core
SITXCOM005 Manage conflict Core
SITXFIN003 Manage finances within a budget Core
SITXHRM001 Coach others in job skills Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITHFAB001 Clean and tidy bar areas Elective
SITHFAB002 Provide responsible service of alcohol Elective
SITHFAB003 Operate a bar Elective
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITHFAB007 Serve food and beverage Elective
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
SITXFIN001 Process financial transactions Elective
SITXFSA001 Use hygienic practices for food safety Elective
SITXHRM002 Roster staff Elective
SITXINV001 Receive and store stock Elective

** Electives can be changed to suit your needs. Please contact us directly for more information.

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