SIT50116 – Diploma of Travel and Tourism Management

Purpose:

This program provides learners with the skills and knowledge required to perform managerial processes, coordinate tourism and travel operations, or marketing and product development activities.

Course Name: SIT50116 - Diploma of Travel and Tourism Management
Course Code: SIT50116
Course Duration: The program is designed to be completed within 12 months; however, the online component is self-paced and flexible.
Training Plans: Travel and Tourism Management (Payment Plan) - $5500.00
Recognition of Prior Learning - $1400.00
Description:

On completion of this qualification, possible job titles include; manager of:

◾inbound groups
◾inbound sales
◾incentives
◾tour operations
◾marketing
◾operations
◾reservations
◾retail travel agency

Assessment:

The assessment is conducted using a combination of realistic workplace tasks, projects, knowledge tests, response to case studies and feedback from supervisors.

Entry Requirements:

There are no entry requirements for this course.

Qualification Requirements:

This qualification provides a pathway to work in any sector of the tourism and travel industry as departmental or small business manager.

Mode of Delivery:

Online, Recognition of Prior Learning (See http://mttec.com.au/rpl/ for further information), On-the-job.

Units of Competence:
CodeUnit NameType
BSBDIV501 Manage diversity in the workplace Core
SITTIND001 Source and use information on the tourism and travel industry Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN002 Interpret financial information Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITTGDE004 Lead tour groups Elective
SITTGDE005 Prepare and present tour commentaries or activities Elective
SITTTSL002 Access and interpret product information Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL005 Sell tourism products and services Elective
SITTTSL006 Prepare quotations Elective
SITTTSL008 Book supplier products and services Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITXCCS002 Provide visitor information Elective
SITXCRI001 Respond to a customer in crisis Elective
SITXEBS002 Develop, implement and monitor the use of social media in a business Elective
BSBDIV501 Manage diversity in the workplace Core
SITTIND001 Source and use information on the tourism and travel industry Core
SITXCCS007 Enhance customer service experiences Core
SITXCCS008 Develop and manage quality customer service practices Core
SITXCOM005 Manage conflict Core
SITXFIN002 Interpret financial information Core
SITXFIN003 Manage finances within a budget Core
SITXFIN004 Prepare and monitor budgets Core
SITXHRM003 Lead and manage people Core
SITXMGT001 Monitor work operations Core
SITXMGT002 Establish and conduct business relationships Core
SITXWHS003 Implement and monitor work health and safety practices Core
SITTGDE004 Lead tour groups Elective
SITTGDE005 Prepare and present tour commentaries or activities Elective
SITTTSL002 Access and interpret product information Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITTTSL005 Sell tourism products and services Elective
SITTTSL006 Prepare quotations Elective
SITTTSL008 Book supplier products and services Elective
SITTTSL010 Use a computerised reservations or operations system Elective
SITXCCS002 Provide visitor information Elective
SITXCRI001 Respond to a customer in crisis Elective
SITXEBS002 Develop, implement and monitor the use of social media in a business Elective
Notes:

** Electives can be changed to suit your needs. Please contact us directly for more information.

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