Hospitality

SIT40416 – Certificate IV in Hospitality

This qualification provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Possible job titles include:
◾bar supervisor or team leader
◾concierge
◾duty manager
◾food and beverage supervisor or team leader
◾front office supervisor or team leader
◾housekeeping supervisor or team leader
◾gaming supervisor or team leader
◾shift manager.

This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

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SIT50416 – Diploma of Hospitality Management

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Possible job titles include:
◾banquet or function manager
◾bar manager
◾café manager
◾chef de cuisine
◾chef patissier
◾club manager
◾executive housekeeper
◾front office manager
◾gaming manager
◾kitchen manager
◾motel manager
◾restaurant manager
◾sous chef
◾unit manager catering operations.

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

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SIT30616 – Certificate III in Hospitality

This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.

Possible job titles include:
◾espresso coffee machine operator
◾food and beverage attendant
◾front desk receptionist
◾front office assistant
◾function attendant
◾function host
◾gaming attendant
◾guest service agent
◾housekeeper
◾restaurant host
◾senior bar attendant
◾waiter.

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

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SIT40516 – Certificate IV in Commercial Cookery

This qualification provides a pathway to work in organisations such as restaurants, hotels, clubs, pubs, cafes and coffee shops, or to run a small business in these sectors.

Possible job titles include:
◾chef
◾chef de partie.

This qualification reflects the role of commercial cooks who have a supervisory or team leading role in the kitchen. They operate independently or with limited guidance from others and use discretion to solve non-routine problems.

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