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*SIT30116 - Certificate III in Tourism (Hospitality)

Training Plan
Front of House Apply
Purpose

This course provides learners with the skills and knowledge required to perform tourism and travel operations and effectively communicate with, and provide service to customers.

Payment Plan
Payment Amount Paid By Upfront
Enrolment confirmation $500.00 Student Yes
Balance (Payment plan available) $1400.00 Student No
Note: All payments are represented in Australian dollars
Career Pathways

On completion of this qualification, possible jobs include:
Clerical Assistant
Bell Desk Attendant
Porter
Valet
Telephonist
Receptionist
Reservationist
Cashier
Front Office Supervisor
Night Auditor
Concierge

Duration

The program is designed to be completed within 18 months; however, the online component is self-paced and flexible.

Entry Requirements

This is an entry level qualification. You may enrol into this qualification with limited or no experience in the tourism industry, and without a lower level qualification.

Assessment Requirements

The assessment is conducted using a combination of workplace (or simulated) tasks, projects, knowledge tests and response to case studies.

Delivery Mode

Online, Recognition of Prior Learning (See http://mttec.com.au/rpl/ for further information), On-the-job.

Notes

** Electives can be changed to suit your needs. Please contact us directly for more information.

USI

If you are undertaking nationally recognised training in Australia, you will need to have a Unique Student Identifier (USI). Visit the USI website at www.usi.gov.au to look yours up, to create one, or for further information on why you need one.

** Students undertaking nationally recognised training overseas do not require a USI and select 'International offshore students' when enrolling.

Emails

If you use a gmail or hotmail account, please check your spam folder for enrollment confirmation and other correspondence from us.

Downloads Language, Literacy & Numeracy
Student Handbook
Schedule of Fees & Charges
Privacy Policy
Units of Competence
SITTIND001 Source and use information on the tourism and travel industry
SITXCCS006 Provide service to customers
SITXCOM002 Show social and cultural sensitivity
SITXWHS001 Participate in safe work practices
BSBCMM201 Communicate in the workplace
BSBWOR203 Work effectively with others
SITHACS005 Provide porter services
SITHACS008 Provide accommodation reception services
SITHIND002 Source and use information on the hospitality industry
SITHIND004 Work effectively in hospitality service
SITTTSL007 Process reservations
SITTTSL010 Use a computerised reservations or operations system
SITXCCS002 Provide visitor information
SITXFIN001 Process financial transactions
SITXHRM001 Coach others in job skills

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