Our hospitality courses are responsive to industry changes. COVID-19 has turned the hospitality industry on it's head! As a result, cafes and restaurants have had to quickly adapt to government restrictions imposed to ensure the safety of the public. Likewise, this has meant a new way of doing things long term for some, and opened new doors for others. Our courses cover technical skills and operations within the industry, housekeeping, culinary skills and communication, to name a few.
The hospitality industry focuses on customer service in both food and beverage services and accommodation services. Going forward, a bigger focus will also be placed on cleaning and hygiene protocols including social distancing. Despite the 2020 pandemic, hospitality is part of the fastest growing global industry, Travel and Tourism. Therefore, it accounts for more than 631,000 jobs by 2028, and therefore offers solid career opportunities for success.
Businesses covering food and beverage services include exclusive restaurants, fast food dining, caterers, clubs and club management, and food processing. Similarly, food and beverage services exists within other establishments such as movie theatres, planes and trains, hotels and shopping malls. Food and beverage services complements and dramatically enhances the total satisfaction of a guest experience through first-class customer service and excellent food and drink.
Hotels, bed and breakfast venues and other types of lodging make up the accommodation sector. These can range from five-star hotels, exclusive resorts and luxury escapes to campgrounds and youth hostels. Through a combination of vocational (on the job work placement) and online theory study you learn about the relationships between consumers and the providers of all hospitality services.
Our hospitality courses help you develop both technical and communication skills, broadening your job prospects. For further information on careers in the tourism and hospitality sector click here. Positions available in the Macarthur and Wollondilly areas can be seen on our jobs board.
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