SIT50122 - Diploma of Travel and Tourism Management

Training Plan
Travel and Tourism Management (Online) Apply

This qualification reflects the role of highly skilled senior operators who use a broad range of tourism or travel skills combined with managerial skills and sound knowledge of industry operations to coordinate travel or tourism operations. They operate independently, have responsibility for others, and make a range of operational business decisions.

Payment Plan
Payment Amount Paid By Upfront
Enrolment $1244.00 Participant Yes
Balance (Payment plan of $53 per week over 52 weeks available) $2756.00 Participant No
Note: All payments are represented in Australian dollars
Career Pathways

This program provides learners with the skills and knowledge required to perform managerial processes, coordinate tourism and travel operations, or marketing and product development activities.

On completion of this qualification, possible job titles include; manager of:

- inbound groups
- inbound sales
- incentives
- tour operations
- marketing
- operations
- reservations
- retail travel agency


The program is designed to be completed within 18 months; however, the online component is self-paced and flexible.

Entry Requirements

* Sufficient language, literacy and numeracy skills to complete the course
* Basic computer skills
* Knowledge of common computing terms and word processing
* Proficiency sending/receiving e-mail including e-mail with attachment
* Familiarity with the Internet

MTTEC also recommends prior knowledge in the tourism or events industry is advantageous.

We recommend that you have:
• Completed Year 12, OR
• A nationally recognised qualification at the Certificate III level or higher, OR
some work experience in this industry

Qualification Requirements

This qualification provides a pathway to work in any sector of the tourism and travel industry as departmental or small business manager.

Assessment Requirements

You will be assessed online using a variety of tasks to assess your understanding and skills. A virtual session means you will be one on one with your assessor either answering questions or taking part in a role play. Other assessment methods include written activities, cases studies, and projects that could involve writing a report.

Delivery Mode

Online via an interactive e-learning platform. We also support you via email, phone and zoom throughout your studies. Upon successful completion of this course you will be emailed your electronic certificate.

Materials or Equipment Required

Operating System: Windows 7 or higher (recommended); MAC OS X 10.6 (Snow Leopard) or higher (recommended)
CPU: Min. of 2 GB of RAM, Min. of 2 GB of spare disk space is recommended
Processor: 2.0 GHz processor or higher (32-bit or 64-bit)
Monitor with at least 1024x768 screen resolution
Internet access: Minimum ADSL1 with a speed of at least 3 Mbps
Headset (or speakers and microphone) and webcam
Microsoft Office (Word, Excel, PowerPoint, Publisher) or similar software


** Electives can be changed to suit your needs. Please contact us directly for more information.


If you use a gmail or hotmail account, please check your spam folder for enrolment confirmation and other correspondence from us.

Downloads Student Handbook
Schedule of Fees & Charges
Privacy Policy
Language, Literacy & Numeracy (for International students only)
Units of Competence
BSBTWK501 Lead diversity and inclusion Core
SIRXOSM007 Manage risk to organisational reputation in an online setting Core
SITTIND003 Source and use information on the tourism and travel industry Core
SITXCCS015 Enhance customer service experiences Core
SITXCCS016 Develop and manage quality customer service practices Core
SITXCOM010 Manage conflict Core
SITXFIN008 Interpret financial information Core
SITXFIN009 Manage finances within a budget Core
SITXFIN010 Prepare and monitor budgets Core
SITXHRM009 Lead and manage people Core
SITXMGT004 Monitor work operations Core
SITXMGT005 Establish and conduct business relationships Core
SITXWHS007 Implement and monitor work health and safety practices Core
SITTPPD012 Package tourism products Elective
SITTTVL001 Access and interpret product information Elective
SITTTVL002 Provide advice on international destinations Elective
SITTTVL003 Provide advice on Australian destinations Elective
SITTTVL004 Sell tourism products or services Elective
SITTTVL005 Prepare customer quotations Elective
SITTTVL006 Book tourism products and process documentation Elective
SITTTVL007 Use a computerised reservations or operations system Elective
SITXCCS010 Provide visitor information Elective
SITXMPR012 Coordinate marketing activities Elective

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